Interpersonal Relationships

Interpersonal Relationships
Which of the following is not a reason why we form relationships:
A) Similarity
B) Competency
C) Inadequacy
D) Rewards
E) Proximity
Relational dialectics are:
A) A term Professor Rumrill Teece made up
B) When your friends or family don’t approve of a relationship
C) Opposing tensions that are normal parts of all relationships
D) Conflict that involves not accepting your factationial responsibilities
Which type of person was considered the most appealing?
A) Superior person who blundered
B) Superior person who did not blunder
C) Average person who blundered
D) Average person who did not blunder
The fact that we are likely to choose a mate who we live near or frequently cross paths with points to which reason for forming relationships?
A) Similarity
B) Competency
C) Adequacy
D) Reciprocity
E) Proximity
Initiating, bonding, stagnating and experimenting are all part of
A) communication styles
B) stages of relationship development
C) psychic reflection theory
D) none of the above
Jose and Charlie enjoy their weekly game of basketball. Which form of intimacy are they engaging in?
A) emotional
B) physical
C) intellectual
D) shared activities
In which type of compliance-gaining strategy are hints used most frequently?
A) Relational appeals
B) Indirect appeals
C) Individual appeals
D) Reward and punishment
E) Recognition appeals
In determining the appropriateness of self-disclosure, a person should consider which of the following guidelines?
A) Is the other person going to self-disclose also?
B) Is the other person trustworthy?
C) Is the information helpful to the relationship?
D) Is there adequate time to develop and respond to the self-disclosure?
E) All of the above are guidelines for appropriate self-disclosure.
Complimentarity is when people in a relationship are similar.
A) True
B) False
Two of the most powerful factors influencing desired levels of intimacy are gender and culture.
A) True
B) False
Communication Climate
Which of the following are confirming messages?
A) Endorsement, usefulness and recognition
B) Usefulness, recognition and acknowledgment
C) Recognition, acknowledgment and endorsement
D) None of the above
All of the following are part of defensive communication climates except:
A) Evaluation
B) Control
C) Strategy
D) Neutrality
E) Spontaneity
Messages that communicate, “I know what’s best for you, and if you do as I say, we’ll get along” are associated with which component of communication climates?
A) Control
B) Spontaneity
C) Neutrality
D) Strategy
E) Problem-orientation
“I really know a lot more about this than you do, so you should listen to me.” This comment is an example of communication that:
A) Describes the situation
B) Claims superiority of the speaker
C) Expresses a tentative conclusion
D) Demonstrates empathy
E) Focuses on problem solving
Which of the following help to transform negative climates?
A) Guess about specifics
B) Paraphrase the speaker’s ideas
C) Ask what the critic wants
D) Agree with the critic
E) All of the above
Customer: “The amount of time I’ve been on hold is ridiculous. I’m going to cancel my service.” Customer Service Representative: “It sounds like you’re angry. Can you tell me about your problem?” The listener’s response is an example of:
A) Paraphrasing the speaker’s idea
B) Agreeing in principle
C) Agreeing with the truth
D) Agreeing with the odds
E) None of the above
All of the following are types of supportive communication identified by Jack Gibb except
A) description
B) problem-orientation
C) empathy
D) certainty
E) equality
Managing Conflict
Which of the following is (are) a potential benefit of conflict for interpersonal relationships?
A) Partners increase understanding of each other
B) Personal growth of each partner
C) Enlarging our perspective on issues and feelings
D) Just A and C
E) A, B, and C
Lenny says, “I don’t like to lose arguments. The way I figure it, when you have a disagreement there can only be one winner.” Lenny’s orientation to conflict is best described as
A) Lose – lose
B) Win – win
C) Win – lose
D) Exit
E) Ambushing
Unlike Lenny, Janet believes that nobody can win when conflict erupts. From her perspective, everyone is hurt by conflicts. Janet’s orientation to conflict is best described as
A) Lose – lose
B) Win – win
C) Win – lose
D) Exit
E) Loyalty
Which of the following is not one of the Individual Conflict Styles?
A) Avoidance
B) Accommodation
C) Conniption
D) Competition
E) Compromise
Making fun of another person’s preferences is common to which style of handling conflict?
A) Avoidance
B) Accommodation
C) Compromise
D) Competition
E) Collaboration
The following are part of the seven-step approach to a “win-win” solution:
A) Define your needs
B) Listen to the other person’s needs
C) Generate possible solutions
D) Follow up on the solution
E) All of the above are part of the seven-step approach

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